FAQs - Taxidermy Workshop

How do I add pricing to the orders?

Navigate to Admin->Mount Types->”add/edit species”

Do I need an internet connection?

Yes, this is an online database that gets backed up so you don’t have to worry about your data.

Does the software email customer updates?

Yes, the software will email your customers their invoices.

Is there a free trial?

Yes, we offer a 30-day trial.

Do I need Windows® to run your software?

No, our software works with numerous internet browsers - Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, Apple Safari, etc. If your computer or mobile device can run one of these you can use Taxidermy Workshop.

How do I install Taxidermy Workshop?

There isn’t anything to install or maintain. Once you register for a free trial we will create your account and send you an email with instructions on how to create your password. After setting your password you can log into our system and start using it.

Does Taxidermy Workshop work in Canada?

In theory, Taxidermy Workshop will work everywhere. It’s a cloud application. On the financial side, you can set up your pre-defined sales tax rate or VAT and charge your customers accordingly. However, invoices print using the US currency, date, and address formats. We will be evaluating international formats in later releases.

Is my information backed up? If so, how often?

Taxidermy Workshop is built on the Microsoft Azure cloud and is supported by a 99.95% uptime guarantee. The data is automatically backed up and retained for 7 days. Full backups are taken every week, differential backups every day, and log backups every 5 minutes. Backup files are stored in a geo-redundant storage account to ensure availability for disaster recovery purposes.

How secure is my data?

Taxidermy Workshop provides multiple layers of protection. All data is encrypted in transit and at rest using an SSL certificate and the built-in protections of SQL Azure. Even the backup files are encrypted.

How do we back up our customer list?

Your data is protected in one of Microsoft’s state-of-the-art data centers. Taxidermy Workshop uses its built-in anti-virus, backup, and security features. Rest assured, your data is safe with us, even when natural disasters strike.

However, we also realize that your data is important to you so we went to great lengths to give you the power to back up your data locally if you choose. Most screens have an ‘Export to Excel’ button that you can use to backup your client and supplier list, orders, invoices, expenses, and even your cash flow transactions.

We realize that Taxidermy Workshop may not be right for everyone. If you are not completely satisfied with Taxidermy Workshop we want to help you take your data with you. Your account will remain active, even if you don’t renew, so you can log in and export your data

Can I use my iPad or Macbook?

Yes, If you download the “Google Chrome” or “Mozilla Firefox” app. The default Apple browser Safari is not a supported browser.

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Taxidermy Workshop

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